FESTIVUS IS COMING!

We get it—the Festivus theme might make you wonder! Yes, this is 100% real therapy delivered by Registered Psychotherapists.

The Festivus touches are just a way to add a little humor and lightness to a season that can be overwhelming for many.

You’ll still receive the same high-quality care, tailored support, and meaningful tools that you would in any other session.

No problem! You don’t need to come prepared with anything. Our therapists pride themselves in asking great questions and they’ll here to guide the conversation, hold space for you, and help you feel at ease. Just showing up is the first step—and that’s enough!

That’s okay, there’s no pressure! You can share as much or as little as you feel comfortable with.

You’re always in control of the session, and we’ll never push you to say or do anything that doesn’t feel right for you.

It’s okay, that happens sometimes! If you feel emotional or overwhelmed during your session, we’ll be right there to support you. We’ll help you process your thoughts and feelings and guide you through so you can end the session feeling calm and relieved.

That’s a great question, and you deserve an honest answer. Yes, we believe that a single session of therapy can be incredibly helpful for most people.

Our approach is to tailor each session to your unique needs, so whether you’re seeking quick relief, practical tools, or a deep reset, we’ll ensure you leave feeling supported and better equipped to managing the challenges you’re facing.

That said, it’s important to acknowledge that there are limitations to what can be accomplished in one session. If you’re dealing with a serious mental health condition, complex trauma, or an ongoing life challenge, we can’t fix everything in one session. What we can do is help you identify your strengths, access your resources, and create a clear, actionable path forward toward meaningful, positive change.

If you find that one session is helpful but you could use more support, you’re welcome to join us for therapy on an ongoing basis.

Our goal is to provide immediate support while helping you feel empowered to take the next steps, whether that means more sessions with us or helping you get connected with other resources.

No, trying one of our special Festivus sessions is not a commitment to ongoing therapy.

These special sessions are designed to stand on their own, giving you immediate support, relief, and tools to move forward. There’s no pressure to continue beyond one session.

That said, if you find the session helpful and decide you’d like to continue working with us, we’d be happy to explore options for ongoing support that fit your needs. The choice is entirely yours!

We process payments the morning following your session. Most of our clients add a credit card to their account so that we can just charge their credit card, but we also accept Interac e-transfers to hello@freshsolutionstherapy.ca. Once payment is received, we’ll email you a receipt, which you can submit to your insurance provider for reimbursement.

Our services are covered by most insurance plans. If using your insurance benefits is important to you, we recommend that you contact your insurance provider to inquire if you have benefits for services from a Registered Psychotherapist and how much coverage you have per year.

If you are interested in one of our extended 90-minute sessions or 3-hour intensives, you may want to also inquire if your benefits limit the amount you can claim per session.

Please feel free to email our Clinic Manager, Alex, at hello@freshsolutionstherapy.ca or give us a call at 888-823-9503.